Business process automation for SMEs.
An order creates its own invoice and packing slip, and the customer gets their confirmation. If an order does not fit the rules we agree beforehand, it waits until someone looks at it.
1,250 euro excl. VAT✦Money back if the report finds no opportunity that pays for itself within a year
Process automation in short
Diginesso is the sole proprietorship of Wesley Beerendonk, a Dutchman who lives in Riparbella near Pisa. I automate business processes for SMEs in the Netherlands, Germany and Italy, and for companies from outside the EU that are setting up in Europe and need systems built with the GDPR and the EU AI Act in mind. Work that follows the same steps every time, such as creating an invoice for every order or following up a quote, then runs on its own. You start with an AI Process Audit at 1,250 euro excl. VAT, in which I work out which steps you can automate and what that is worth to you each year.
- Sole proprietorship
- Works with the software you already use
- Fixed price per phase
- Database in Frankfurt
Process automation
Which processes
do I automate?
Process automation means fixed steps run on their own, following rules set in advance. An incoming payment, for example, starts the next step by itself, without anyone having to keep an eye on it. Here are five processes that suit it well.
Following up quotes
If a quote stays open longer than the period you choose, the customer gets a reminder. You also see in one list who has not replied yet.
Reconciling payments
When a payment comes in, the matching invoice is marked as paid in your accounts. Nobody has to tick it off by hand any more.
Forms that become a record
A form filled in on your website creates the case or the customer record straight away, without anyone copying it out of the inbox.
Standard emails and lists
The confirmation email that is always the same, or the list you put together every Monday, now goes out on schedule.
Seeing where things stand
Has that order shipped, has that invoice been paid? You see it in one place, without clicking through four screens.
Connecting your software
Want to enter a customer or a price once and see it in every system you use? Then you need an integration, and that has its own page.
Integrations between your systemsFixed rules or AI
What is the difference between process automation and AI?
Process automation with fixed rules does exactly what we agree in advance. That works well as long as the data arrives in fixed fields. As soon as someone has to read or judge something first, that is where AI comes in.
Orders, payments, fixed fields
Think of an order with fixed fields or a payment that carries an invoice number. The system handles it the same way every time.
When something has to be read first
A PDF invoice looks different from every supplier, and a customer writes their email in their own words. There is no fixed field to go on. AI pulls out what is needed and puts it into your system.
Where I can, I prefer fixed rules. They are more predictable, and you do not pay for an AI model at every step. To see how AI reads supplier invoices, go to invoice processing automation.
Example
What does process automation look like in practice?
An invented online shop, before and after automation.
An online shop where every order means manual work
Invented example, not a client- How it works now
- Orders come in through the online shop. Someone in the office retypes them into the accounting software, makes the packing slip and emails the customer. That happens every day, and now and then an address is typed in wrong.
- What the automation does
- A new order creates the sales invoice, prepares the packing slip and sends the customer their confirmation. We go through the rules for VAT, discounts and special cases beforehand, and they go into the system.
- What you notice
- The steps after an order happen by themselves. Because nobody retypes anything, the address errors disappear as well.
What it costs
What does process automation cost?
You start with an AI Process Audit at 1,250 euro excl. VAT. What the build costs after that depends on the job: an automatic reminder for open quotes is a very different job from a system that runs your whole production process. The report gives an estimate for each opportunity, and for every phase we agree a fixed price in advance.
First contact
Free
Tell me in a few sentences which work you keep doing by hand. You get a personal reply from me within one working day.
AI Process Audit
1,250 euroexcl. VAT, usually 1 to 2 weeks
I map the process and calculate what each opportunity is worth. If the build assignment is agreed within 3 months of the report date, the full amount comes off the first invoice of the build.
If the report names no opportunity whose calculated benefit over twelve months exceeds 1,250 euro, you get your money back. An email is enough, up until you approve the report. The report counts as approved if I hear nothing from you 14 days after sending it.
Build
Fixed priceper phase, agreed in advance
What I build specially for you becomes yours once the invoices are paid. My own standard components stay mine, but you get a perpetual, transferable licence to use them.
Maintenance
Fixed amountper month, one month’s notice
I keep an eye on the automation and repair what breaks, with no separate invoice. You pay for hosting, the database and any AI model usage yourself, on your own accounts. Extensions are priced separately, before any work starts.
Everything we agree is in the terms of business. Updated 28 September 2026.
How I work
How does an automation project run?
In four phases, and after each one you decide.
What you get once it is live
A system that runs every day, with monitoring, a log of what it does and a button to pause it. You also get an explanation of how it is put together.
- 1 to 2 weeks
AI Process Audit
I sit with the people who do the work and find out which steps follow the same pattern every time. You get a report with the opportunities ranked by value, even if my advice is to build nothing.
- 2 to 4 weeks
First version on your data
I build the part that takes up the most time, on your own data. We agree beforehand which score it has to reach. If it falls short, we stop and you pay only for this phase.
- 2 to 6 weeks
Live and monitored
I develop it until it also copes with the messy cases, connect it properly to your software and set up monitoring. A log records everyone who accesses the system.
- ongoing
Growing with you
I keep it running for a fixed monthly amount. Each process you add gets its own price in advance.
Who builds it
You talk to the person who builds it.
I am Wesley Beerendonk, a Dutchman in Riparbella near Pisa, and Diginesso is my sole proprietorship. I map your process, build the automation myself and make sure it keeps running afterwards. For specialist work, such as data analysis or design, I bring in specialists, and you know in advance who is involved.
If automation does not pay off for you, I will tell you so. Sometimes a simple integration is enough and you do not need me for it.
More about Wesley and DiginessoQuestions
Frequently asked questions about process automation
What is process automation?
Process automation is software that makes fixed steps in your business run on their own, following rules set in advance. A new order, for example, creates its own invoice and packing slip. For every step you can see what happened and when, and anything that does not fit the rules comes to you.
Which business processes can you automate?
You can automate work that recurs often and follows roughly the same steps each time. Think of an online shop order that has to become an invoice and a packing slip, payments you reconcile, quotes you follow up and forms that become a customer record. If someone first has to read something, such as a PDF invoice or a customer email in their own words, that is where AI comes in.
What does process automation cost?
A larger project with Diginesso starts with an AI Process Audit at 1,250 euro excl. VAT. For a small job we decide together whether you need one. What the build costs depends on the job: an automatic reminder for open quotes is a very different job from a system that runs your whole production process. After the audit you get a fixed price per phase, which you know before the phase starts. If the build assignment is agreed within 3 months of the report date, the full amount comes off the first invoice of the build.
What is the return on process automation?
As a general guide, an automation usually pays for itself within 3 to 6 months. An invoice that someone processes by hand costs between 4 and 15 euro in time, and a two-hour task can sometimes come down to about ten minutes. These are not figures from Diginesso clients. I work out what it would be worth for your business in the AI Process Audit.
How long does it take before an automation is running?
Usually between 5 and 12 weeks. The AI Process Audit takes 1 to 2 weeks, the first version on your data 2 to 4 weeks, and after that it takes 2 to 6 weeks until everything is live and monitored. After each phase you decide whether we carry on.
Which software do you work with?
I work with the software you already use, for example Xero, QuickBooks or Sage, plus your online shop and your email, so there is no need to buy anything new. If a program has no ready-made connector, I build one through its API.
What happens if an automation gets stuck?
You get an alert straight away, and so do I. The log shows where it went wrong. If you have a maintenance agreement with me, I fix it at no extra charge.
Where is my data stored with an automation?
In a standard setup your database and files are stored in Frankfurt, with Supabase, and the application also runs in Frankfurt, on Vercel. Emails the system sends go out from Ireland through Resend. If there is AI in it, you choose the model yourself, including a European one; then your data stays within Europe. Supabase, Vercel and Resend are American companies with servers in Europe, and there is also a setup with European providers only. All suppliers are listed on the Secure and European page.
Which step do you still do by hand every day?
Tell me in a few sentences. You get a personal reply from me within one working day, and then we both know whether an AI Process Audit makes sense.